Delivery Information
Delivery Charges
The delivery charge for each item is listed on the product detail page. When you add products to your shopping basket the appropriate charge will be added automatically. All delivery charges will be shown clearly throughout the checkout process.
We make every effort to keep our delivery charges as low as possible. The delivery charge depends on the size and weight of the product ordered and the delivery service option you choose.
You can choose from our Standard Delivery Service or Flexible Delivery Options. See the table below for standard delivery charges to Mainland UK:
Palletised Courier £30.00 - £45.00 (Depending on dimensions and weight)
Product Type | Service | Charge |
---|---|---|
Small | Royal Mail | £1.00 - £4.00 (Depending on weight) |
Medium | Royal Mail | £6.90 (Up to 30kg and 1m sq) |
Large | Courier | £9.90 |
Bulky | Courier | £13.90 |
Large Heavy | Courier | £23.90 |
Delivery charges are per order, not per item, so for example, if you buy a SAT Nav unit you only pay £9.90 for the delivery. For some items, e.g. selected SAT Nav, the delivery charge is free. This is clearly marked on the appropriate product detail pages. Flexible delivery options are an additional charge to the Standard delivery of items / orders.
Our normal parcel service of up to 30Kg is a standard 24 hour service which is provided free of charge to you, in some cases this can arrive a day later. If a guaranteed next day service is required then it must be added on the payment page as an extra option.
See the table below for flexible delivery charges:
Delivery Option | Additional Charge |
---|---|
Guaranteed Next Day | £3.00 |
Named Weekday (Mon - Fri) | £1.00 |
For example, if you have a Car Audio unit delivered on a named day of your choice the cost for delivery is £7.90.
Delivery Times
You can choose from our Standard Delivery Service or Flexible Delivery Options.
Standard delivery of stocked items is normally within 4 working days. Delivery times are calculated in working days - i.e. Monday to Friday inclusive (working days do not include weekends or National Bank Holidays). In case of Bank Holidays please allow an extra 2 working days.
Some items are delivered directly to you from the manufacturer and may incur a longer delivery lead time. This is clearly shown on the product detail page.
For Next Day Delivery in Mainland UK, orders must be placed by 1pm.
Your order will be delivered either by Royal Mail / Parcel Force, Royal Mail Recorded Delivery or by Courier. A signature is required for all Royal Mail Recorded Delivery and Courier Deliveries. Goods delivered by courier will usually arrive between 9am and 5pm, however our Couriers may attempt delivery outside these hours, up to 9pm Monday to Friday. All Courier Deliveries must be signed for. If you are out when the courier arrives they will attempt to deliver to an immediate neighbour. If this is not desired then please make this clear at time of ordering. The courier will leave a card advising where the parcel has been delivered to or if they have been unable to deliver they will make two further attempts and leave a card with the contact number for you to call to arrange a suitable time for re-delivery or for you to collect the goods from the local depot.
Deliveries to non-Mainland UK or remote locations may take longer.
Please note that if your order is made up of a combination of items, deliveries may, on occasion be made separately.
Risk in the goods will pass to you on delivery.
We reserve the right to alter or amend delivery times in exceptional circumstances.
We do everything we can to meet the delivery time specified, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay. In the event that we fail to meet a specified delivery date you will have the option of either cancelling your order and receiving a full refund, or continuing with the order and accepting a refund of any additional delivery charge we have made.
Delivery times quoted above can vary depending on stock availability and delivery location.
Please Note
Our Delivery Area structure is broken down into areas. The present charges that are shown when you get to the checkout phase are for delivery within the UK which we identify as ZONE ONE.
ZONE TWO is for delivery within the EEC, the charges for delivery to EEC areas must be quoted for so please contact us first.
If you have any questions about the above information, then please contact us.
To aid identification of the above, a postage calculator should be available sometime in 2015 for ECC states.
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